LAST UPDATED: 18 December 2025

Kernel Games Inc. is the owner and operator of this platform. We hold your privacy in high regard and recognize your entitlement to understand the reasons behind our collection of your personal data and how we utilize it. This Privacy Policy extends to information gathered through our platform—encompassing our website and mobile applications—as well as any data we may collect through offline channels. It details the kinds of information we obtain from you and the scenarios in which you may share such information with us when accessing or utilizing our services.

We are dedicated to safeguarding the confidentiality and security of your Personal Information. We implement commercially sound physical, electronic, and administrative measures to protect the Personal Information we collect. These steps include restricting physical access to our database servers to a limited number of individuals, as well as deploying electronic security systems and password protections to fend off unauthorized access. All payment-related transactions are handled by our third-party payment processors. We do not have access to your complete credit card numbers or other sensitive financial details.

It is important to note that no data transmission over the Internet can be deemed entirely secure. While we take reasonable precautions to protect the information you send through our Sites, any transmission of Personal Information is undertaken at your own risk. We cannot guarantee that such information will not be intercepted by third parties. We shall not be held liable for any security breach of your Personal Information arising from factors beyond our reasonable control. This includes, but is not limited to, your own actions or inactions, corruption of storage media, flaws in third-party data security products, power outages, natural disasters, civil unrest, vandalism, hacking attempts, sabotage, acts of terrorism, or any unauthorized bypassing of our privacy settings or security measures.

Information We Gather
The Personal Information you provide to us may consist of:
Contact information, such as your full name, email address, phone number, and residential or business address;
Account-related details, including a unique user identification (ID) and password;
Personal particulars, such as date of birth, gender, age, VIP tier, occupation, and transaction history;
Preferences, including your wishlist, marketing preferences, and the rationale provided when applying for promotional SC coins.

We collect Personal Information directly from you in the following instances:
When you make a purchase online;
When you reach out to us via email or other communication methods;
When you interact with us on social media platforms;
When you register for an account;
When you take part in our promotions, surveys, or contests;
When you play our social games.

How We Utilize Collected Information
We typically use your Personal Information in the following situations:
When you have given us explicit consent to do so;
When it is necessary to fulfill a contract we have entered into with you;
When it is required to pursue our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not take precedence over those interests;
When we are obligated to comply with a legal or regulatory requirement.

Sharing Personal Information with Third Parties
We are committed to earning and maintaining your trust. We want you to be fully informed about when and with whom we might share the Personal Information we collect. We do not disclose your Personal Information to third parties except as outlined in this policy.

We may share your Personal Information with trusted third-party service providers who assist us in operating our Sites, conducting our business operations, and delivering services to you. These partners support us with functions such as:(a) Managing customer databases;(b) Distributing promotional and informational communications;(c) Conducting direct marketing activities and data collection;(d) Storing and analyzing data;(e) Preventing fraudulent activities;(f) Providing customer support services;(g) Fulfilling orders.

We impose requirements on these service providers to maintain the confidentiality of your information and to use it solely for the purpose of providing services on our behalf.
In the event of a business transition—such as a merger, acquisition, financing arrangement, or sale of company assets—your Personal Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Sites regarding any changes in ownership or how your Personal Information will be used.

We may also disclose your Personal Information if required by law or if we reasonably believe that such action is necessary to:
Cooperate with law enforcement agencies or legal proceedings;
Protect and defend our rights or property;
Prevent the misuse or unauthorized use of our Sites;
Safeguard the personal safety of our service users or the general public.

Targeted Advertising and Remarketing
You may encounter advertisements for our products and services on other websites and applications as a result of our participation in remarketing and targeted advertising programs. We collaborate with third-party advertising partners who use technologies such as cookies, web server logs, and web beacons to collect information about your online activities across various sites and over time. This information—including data about the pages or ads you view and the actions you take—is used to display advertisements that are tailored to your interests. This practice enables us to measure and enhance the effectiveness of our marketing initiatives.

Links to Other Websites
Our Sites may contain links to third-party websites. The inclusion of these links does not imply an endorsement of those sites or their content. These external websites have their own independent privacy policies, and we have no control over or responsibility for their information-handling practices. We encourage you to review the privacy policies of any third-party sites you visit. Your interactions with features that link to social media platforms (e.g., Facebook, Google, Twitter) are governed by the privacy policies of those respective platforms.

Disclosure for Legal Purposes
You authorize us to disclose your Personal Information if we are legally obligated to do so in judicial or administrative proceedings, or to law enforcement or government agencies. We may also disclose such information if we believe it is necessary to investigate, prevent, or take action in relation to potential illegal activities, fraud, security or technical issues, or to protect against harm to our rights, property, or safety, or that of our users or the public, as required or permitted by law.

Right to Erasure
You have the right to request the deletion of your personal data in certain circumstances where there is no compelling reason for us to continue processing it. This right is not absolute and is subject to legal and regulatory requirements. To submit an erasure request, please contact us via email.

Children
Our Sites are not designed for individuals under the age of 21. We do not intentionally collect Personal Information from children under 18. If we become aware that we have inadvertently collected Personal Information from a child under 18, we will take reasonable steps to delete such information from our records.

California Privacy Rights
The following additional disclosures supplement the information provided above and apply exclusively to residents of the State of California ("consumers") pursuant to the California Consumer Privacy Act of 2018 (CCPA).

As a California resident, you have the following rights (subject to certain limitations):
The Right to Know: You may request information about the personal information we have collected, used, disclosed, or sold about you in the preceding 12 months, including:
The categories and specific pieces of personal information collected;
The categories of sources from which the information was collected;
The business or commercial purpose for collecting the information;
The categories of third parties with whom we shared the information;
The categories of personal information sold and the categories of third parties to whom it was sold.
The Right to Request Deletion: You may request the deletion of your personal information that we have collected, subject to certain exceptions.
The Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information to third parties.
To exercise these rights, please contact us using the information provided in the "CONTACT" section below.

Confidential Information
Please refrain from sending us any confidential or proprietary information via email or our Sites. Any feedback, suggestions, ideas, materials, or comments you submit will be considered non-confidential. By providing such submissions, you grant us a royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, and distribute them for any purpose. We will not use your name in connection with such materials unless required by law or we first obtain your permission.

Contact
If you have any questions about this Privacy Policy, your personal information, or our security practices, or if you wish to update your information or exercise your privacy rights, please contact us at: [email protected]